Awards

2022 Stevie Awards – Silver – Customer Service Department of the Year – Financial Services

2022 Stevie Awards – Bronze – Contact Center of the Year – Financial Services Industries

2022 Elliott Advocacy Readers Choice Awards – Travel Insurance Provider with the Best Customer Service

2021 Travel Weekly - Readers' Choice Award - Best Insurance Provider

2021 Magellan Awards – Gold (2) - Overall Travel Insurance

2021 Magellan Awards - Gold (2) Allianz Travel Insurance Website 

2021 Magellan Awards – Silver (2) Allianz Travel Insurance Website

2021 Magellan Awards - Silver Overall Travel Insurance

Newsweek – Best Customer Service 2022

2021 ASTA - Travel Insurance Partner of the Year

2021 MONEY Magazine – 9 Best Travel Insurance Companies in the World

2021 American Business Awards – Silver - Customer Service Department of the Year

2021 American Business Awards – Bronze – Customer Service Team of the Year  – Insurance

2021 Richmond Times-Dispatch - Richmond Top Workplace

2021 MONEY Magazine - Six Best Travel Insurance Companies - Best Reputation

2021 US News and World Report - Top 10 Travel Insurance Companies

2021 Stevie Awards – Gold – Contact Center of the Year – Financial Services

2021 Stevie Awards – Silver – Customer Service Department of the Year - Financial Services

2021 Stevie Awards – Silver – Contact Center Manager of the Year

2021 Stevie Awards – Bronze – Best Customer Feedback Strategy – Financial Services

2021 Stevie Awards – Bronze – Best Use of Technology in Customer Service – Financial Services

2020 Travel Weekly - Readers' Choice Award - Best Insurance Provider

2020 TravelAge West WAVE Award - Best Travel Insurance Company

Newsweek's America's Best Customer Service Companies 2021 - Travel Insurance

2020 Magellan Awards - Gold (2) - TravelSmart App

2020 Magellan Awards - Gold - Allianz Travel Insurance Website

2020 Magellan Awards - Gold - AgentMax Online

2020 Magellan Awards - Silver - SmartBenefits

2020 Magellan Awards - Silver - TravelSmart App

2020 Magellan Awards - Silver - AgentMax Online

2020 Nexion Travel Group-  Best Travel Insurance Provider

2020 ASTA Partner - Travel Insurance Provider of the Year

2020 Richmond Times Dispatch - Richmond Top Workplace

2020 American Business Awards - Silver - Customer Service Team of the Year, Insurance

2020 American Business Awards - Silver - Customer Service Department of the Year, Insurance

2020 Business Insider – Best Overall Travel Insurance

2020 Stevie Awards – Gold – Customer Service Department of the Year – Financial Services

2020 Stevie Awards – Gold – Sales Manager of the Year

2020 Stevie Awards – Silver – Contact Center of the Year – Financial Services

2020 Stevie Awards – Silver – Inside or Telesales Team of the Year

2020 Stevie Awards – Silver – Sales Representative of the Year- All Other Industries

2020 Stevie Awards – Silver - Contact Center Manager of the Year

2020 Stevie Awards – Bronze – Best Customer Feedback Strategy – Financial Services

2020 Stevie Awards – Bronze – Best Use of Technology in Customer Service – Financial Services

2020 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2020 Elliott Advocacy - Reader's Choice Customer Service Award - #1 Travel Insurance 

2019 Travel Weekly - Reader's Choice Award - Best Insurance Provider

2019 ITIJ Award - International Assistance Company of the Year

2019 Ensemble Awards - Outstanding US Agency Support - Services & Insurance

2019 Magellan Awards - Gold (2) - AgentMax Booking Platform

2019 Magellan Awards - Gold - SmartBenefits

2019 Magellan Awards - Silver (2) - AgentSmart Newsletter

2019 American Business Awards - Silver - Customer Service Department of the Year, Insurance

2019 American Business Awards - Bronze - Customer Service Team of the Year, Insurance

2019 PRSA Richmond - Capitol Award of Merit - Media Relations: National, 10th Annual Vacation Confidence Index

2019 TravelAge West WAVE Awards - Best Travel Insurance Company, Editor's Pick

2019 Stevie Awards - Silver - Front-Line Customer Service Team of the Year, Financial Services

2019 Stevie Awards - Silver - Contact Center of the Year, Financial Services

2019 Stevie Awards - Bronze - Customer Service Department of the Year, Financial Services

2019 Stevie Awards - Silver - Woman of the Year in Customer Service 

2019 Stevie Awards - Silver - Front-Line Customer Service Professional of the Year, Financial Services

2019 Stevie Awards - Bronze - National Sales Team of the Year

2019 Stevie Awards - Bronze - Sales Growth Achievement of the Year

2019 Elliott Advocacy - Readers' Choice Customer Service Awards - #1 Travel Insurance

2019 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2018 Travel Weekly - Reader’s Choice Award - Best Insurance Provider

2018 Magellan Awards - Gold, Silver - AgentMax Online

2018 Magellan Awards - Gold - TravelSmart App

2018 Magellan Awards - Gold, Silver - “Become More” Marketing Campaign

2018 Magellan Awards - Silver - AgentSmart Newsletter & Online Resource Center

2018 Stevie Awards for Great Employers - Gold - Top Employer, Insurance 

2018 Stevie Awards for Great Employers - Grand Stevie - Highest-Rated Nomination of the Year

2018 ASTA Awards - Travel Insurance Partner of the Year

2018 TRAVELSAVERS Awards - Travel Insurance Partner of the Year

2018 TravelAge West WAVE Awards - Best Travel Insurance Company

2018 American Business Awards - Gold - Customer Service Team of the Year, Insurance

2018 American Business Awards - Gold - Customer Service Department of the Year, Insurance

2018 Stevie Awards - Gold - Customer Service Department of the Year

2018 Stevie Awards - Silver - Front-Line Customer Service Team of the Year 

2018 Stevie Awards - Silver - Contact Center of the Year 

2018 Stevie Awards - Bronze - National Sales Team of the Year

2018 Adrian Awards (Hospitality Sales & Marketing Association International -HSMAI) - Silver -Feature Placement Online – Trade Media

2018 Adrian Awards (HSMAI) - Silver - Integrated Marketing Campaign

2018 Adrian Awards (HSMAI) -  Bronze - Digital Campaign, Social Media Campaign

2018 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2018 Elliott - Readers’ Choice Customer Service Awards

2017 Travel Weekly - Reader’s Choice Award - Best Insurance Provider

2017 Temkin Group - Customer Experience Excellence Award

2017 Ensemble Travel Group - Business Services/Insurance Partner of the Year

2017 Magellan Awards - Gold (2) - TravelSmart App

2017 Magellan Awards - Silver - AgentMax

2017 Magellan Awards - Silver (2) - AgentSmart

2017 International Travel and Health Insurance Journal (ITIJ) Industry Awards - Finalist

2017 Travel Age West WAVE Awards - Best Travel Insurance Company 

2017 Virginia Public Relations Awards - Capital Award of Excellence - Allianz Travel Insurance Blogger Campaigns

2017 American Business Awards - Silver - Customer Service Team of the Year

2017 American Business Awards - Bronze - Customer Service Department of the Year

2017 Stevie Awards - Silver - Customer Service Department of the Year

2017 Stevie Awards - Silver - Contact Center of the Year 

2017 Adrian Awards (from Hospitality Sales & Marketing Association International -HSMAI) - Gold - PR Campaign – Influencer Marketing

2017 Adrian Awards (from Hospitality Sales & Marketing Association International -HSMAI) - Silver -Feature Placement Online – Trade Media

2017 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2016 Travel Weekly - Reader’s Choice Award in the Best Insurance Provider category

2016 Magellan Awards - Gold - AgentMax, Overall Travel Insurance

2016 Magellan Awards - Gold - AgentMax

2016 Stevie Awards - Gold - Customer Service Team of the Year

2016 Stevie Awards - Gold - Customer Service Department of the Year

2016 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2015 Stevie Awards - Silver - Customer Service Department of the Year

2015 Stevie Awards - Gold - Customer Service Team of the Year

2015 Magellan Awards - Gold - AgentMax

2015 Magellan Awards - Silver - 2nd Chance by MaxMail

2014 Magellan Awards - Gold - AgentMax

2014 Magellan Awards - Silver - AgentMax

2013 Magellan Awards - Gold - TravelSmart Mobile App

2013 Magellan Awards - Gold - Allianz Animated Video

2013 Magellan Awards - Silver - Allianz Travel Insurance

2013 Magellan Awards - Silver - Online Claims Enhancements

2013 Magellan Awards - Silver - Allianz Top 10 Videos

2012 Magellan Awards - Gold - The Power of Fusion Video

2012 Magellan Awards - Silver - Access America Rebrands

2011 Employer All Star Awards - Community Involvement

2011 Stevie Awards - Business Innovation of the Year

2009 Ensemble Travel Group - Business Services/Insurance Partner of the Year

2008 International Customer Management Institute - Global Call Center of the Year