LBF Travel to offer Allianz Travel Insurance through its consumer-direct websites
RICHMOND, VA, MAY 13, 2015 — Allianz Global Assistance, a leading provider of travel and consumer specialty insurance, announced today that it has launched a partnership with San Diego-based LBF Travel to provide travel insurance to LBF Travel customers. LBF Travel is a leading global travel agency that operates both call centers and consumer-direct websites staffed by more than 450 travel professionals. LBF Travel will offer Allianz Travel Insurance products* to consumers booking travel through its 10 direct-to-consumer websites, including SmartFares, Travelation and HotelWiz.
“LBF Travel is committed to providing the best possible value and experience to our customers and this partnership with Allianz Global Assistance will help protect travelers both before and during their trip,” said Peter C. Harders, Vice President, Strategic Partnerships at LBF Travel. “Now when our customers opt to protect their trip by purchasing an Allianz Travel Insurance policy, they can rest easy knowing they’re covered if they have to cancel their trip for a covered reason, or need assistance with medical emergencies, travel delays, luggage issues and more.”
Allianz Travel Insurance products will be integrated into the booking paths for LBF Travel offers for Flights, Hotels, Rental Cars and Vacations. Allianz Global Assistance uses a dynamic optimization platform to deliver real-time travel insurance offers that are specifically tailored to the customer and their trip.
“We are proud to partner with LBF Travel to provide their customers with our industry leading travel insurance products and award winning customer service,” said Mike Nelson, CEO of Allianz Global Assistance USA. “With 13,000 employees in 34 countries, Allianz Global Assistance has the resources to assist LBF Travel’s customers wherever they are and whenever they need us.”
Allianz Global Assistance USA
Allianz Global Assistance USA is a leading consumer specialty insurance and assistance company with operation centers in 34 countries. In the United States, Allianz Global Assistance USA (AGA Service Company) insures 16 million customers and is best known for its Allianz Travel Insurance plans.
In addition to travel insurance, Allianz Global Assistance USA offers event ticket protection and unique assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for health insurers, property and casualty insurers, and credit card companies.
LBF Travel is a leading global travel company that operates two call centers with staffing of 450 travel professionals to assist leisure and business travelers seeking to research, plan and book the best travel options.
LBF Travel provides consumers with exceptional pricing options on their desired travel plans. LBF Travel senior management has been privileged to serve over 100 man years in every facet of the travel industry. LBF provides state of the art tools to their agents to ensure optimal productivity and customer satisfaction.
LBF Travel owns and manages the Smartfares and Travelation consumer brands and has developed pioneering technology to be able to customize the service offerings to meet the unique demands of our supplier partners.
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* - Terms, conditions, limitations, and exclusions apply to all plans. All plans not available in all states. For a complete description of the coverage offered under your plan, carefully review your plan documentation, including your letter of confirmation and certificate of insurance or policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, Ill), rated “A-“(Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on the insured's state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.