May 06, 2016

Allianz Global Assistance Takes Gold in Customer Service

RICHMOND, VA, MAY 6, 2016 — Allianz Global Assistance USA, a leading provider of consumer specialty insurance, has been named the Financial Services & Insurance Customer Service Team of the Year and the Insurance Customer Service Department of the Year in the fourteenth annual American Business Awards.  The company won a Gold Trophy in the category of Customer Service Team of the Year and a Gold Trophy in the category of Customer Service Department of the Year.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.  The awards are called the “Stevies” for the Greek word meaning “crowned.”

More than 3,400 American Business Awards nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. 

“We are honored to be named both the Customer Service Team and Customer Service Department of the Year in the American Business Awards,” said Mike Nelson, CEO, Global Travel Insurance at Allianz Global Assistance USA.  “Taking the gold trophy in both categories is an amazing achievement and we owe it all to the tremendous dedication of our fantastic associates.”

“We are extremely impressed with the quality of the entries we received this year. The competition was intense and every organization that won should be proud,” said Michael Gallagher, president and founder of the Stevie Awards. “To those outstanding individuals and organizations that received Gold, Silver, and Bronze Stevie Awards, the judges and I are honored to celebrate your many accomplishments. You are setting a high standard for professionals nationwide.”

Details about The American Business Awards and the list of winners are available at   

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Allianz Global Assistance USA

Allianz Global Assistance USA (AGA Service Company) is a leading consumer specialty insurance and assistance company.  We insure 21 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers tuition insurance, event ticket protection, registration protection for endurance events, and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for health insurers, property and casualty insurers, and credit card companies.

For more information about Allianz Travel Insurance plans, please visit or Like us on Facebook at