Nov 03, 2016


Award-winning tool for travel agents is now even more powerful


RICHMOND, VA,NOVEMBER 3, 2016 — Allianz Global Assistance, a leading provider of travel insurance and assistance, has launched an enhanced version of its award-winning AgentMax Online platform for travel agents that will make offering travel insurance faster and easier. Enhancements launching in November include the ability to speed up customer payments by scanning credit cards using the camera on a smartphone, generate faster quotes using an improved QuoteMax tool, create detailed customized analysis and reports as well as provide product recommendations based on real-time trip information.

Originally created as a software-based platform, AgentMax Online was launched at the end of 2015 to remove the barriers associated with software, such as restrictions on operating systems and the need to push out software updates.  The platform has also been redesigned from the ground up using agents to test features and provide feedback on enhancements.  AgentMax Online is mobile optimized and adapts to whatever device is being used (desktop, tablet or phone) so that agents can access it whenever and wherever they want on any device.

AgentMax Online provides travel agents with a comprehensive tool that tracks purchases and helps them maximize their compensation through 2nd Chance by MaxMail, which is an email marketing tool that generates  travel insurance offers to customers who may not have purchased it when they booked their trip.

“Travel agents are experts in selling travel, and AgentMax allows them to spend more time doing what they do best,” said Christian Schlebusch, Director of Partner Solutions for Allianz Global Assistance USA.  “Now the AgentMax Online platform makes offering travel insurance faster, easier and with more powerful tools to serve customers more effectively and grow their revenue.”

Please visit for additional information.

Allianz Global Assistance USA 

Allianz Global Assistance USA (AGA Service Company) is a leading consumer specialty insurance and assistance company.  We provide insurance to 21 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for health insurers, property and casualty insurers, and credit card companies. 

To learn more about Allianz Travel Insurance, please visit or Like us on Facebook at 

* - Terms, conditions, and exclusions apply to all plans.  Plans are available only to U.S. residents.  Not all plans are available in all jurisdictions.  For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy.  Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on state of residence.  Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company.  The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company.  Non-insurance benefits/products are provided and serviced by AGA Service Company.