Dec 07, 2016

Franck Pivert is appointed Director of Direct & Digital Solutions for Allianz Worldwide Partners


RICHMOND, VA, DECEMBER  7, 2016 — Franck Pivert, Director of the Direct & Digital Solutions business, is responsible for growing direct sales (B2C) and new digital solutions for Allianz Worldwide Partners.  A B2B2C specialist, his goal is to diversify and digitize the company’s offerings for travel insurance, automotive insurance, assistance and international health.

In this position, Franck leads the development of international B2C offers and digital solutions for Allianz Worldwide Partners. These new digital services demonstrate the Group’s ambition to continually digitize its solutions to better align with the needs of its clients and respond to consumers’ rapidly changing behaviors. The world is experiencing disruption across several industries, and Allianz Worldwide Partners is at the forefront of these new developments. Frank’s mission is to explore new business models, products and digital services, always in keeping in line with consumer expectations. He will continue to grow this activity and lead the group into new areas while also strengthening its position in areas where it is already present.

“Our society is undergoing major changes. Now more than ever, Allianz Worldwide Partners is at the forefront, responding to these changes with new B2C offers and digital services. Like other industries, ours is evolving with technologies, uses and practices. We must fully assume our role as leader, and in doing so, stay ahead and be prepared to meet new consumer expectations and demands,” says Franck Pivert.

In his new role, Franck is leading a diverse and talented international team comprised of 9 different nationalities and areas of expertise. This diversity affords many different points of view and experiences, all of which contribute to enriching the team’s offers and increasing its proximity to local markets. It also allows the team to develop innovative, pioneering solutions that are adapted to and can be quickly adapted by local markets.

Franck Pivert has held different positions within the Allianz Group since 2006, when he joined AGF in France as Head of Business Transformation. In 2009 he took over as Head of Strategy of Allianz France, and in 2011 was named Sales Director in charge of wealth management advisors.

Before joining the Allianz Group, Franck was a strategic consultant for five years with McKinsey & Company.  He is 44 years old and has an engineering degree from the Ecole des Mines.

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About Allianz Global Assistance USA 

Allianz Global Assistance USA (AGA Service Company) is a leading consumer specialty insurance and assistance company. We provide insurance to 21 million customers annually and are best known for our Allianz Travel Insurance* plans. In addition to travel insurance, Allianz Global Assistance USA offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies. 

To learn more about Allianz Travel Insurance, please visit or Like us on Facebook at

About Allianz Worldwide Partners  

Dedicated to bringing worldwide protection and care, Allianz Worldwide Partners is the B2B2C leader in assistance and insurance solutions in the following areas of expertise: global assistance, international health & life, global automotive and travel insurance. These solutions, which are a unique combination of insurance, service and technology, are available to business partners or via direct and digital channels under three internationally renowned brands: Allianz Global Assistance, Allianz Worldwide Care and Allianz Global Automotive. This global family of over 16 000 employees is present in 75 countries, speaks 70 languages and handles 40 million cases per year**, protecting customers and employees on all continents. For more information, please visit 

**for 2015, excluding Global Automotive

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* - Terms, conditions, and exclusions apply to all plans.  Plans are available only to U.S. residents.  Not all plans are available in all jurisdictions.  For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy.  Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on state of residence.  Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company.  The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company.  Non-insurance benefits/products are provided and serviced by AGA Service Company.