RICHMOND, VA, MARCH 1, 2017 — Allianz Global Assistance USA, a leading provider of travel insurance and travel assistance*, has won two Silver Stevie Awards in the 11th annual Stevie® Awards for Sales & Customer Service. The company won a Silver Trophy in the category of Contact Center of the Year (Over 100 Seats) for Financial Services and a Silver Trophy in the category of Customer Service Department of the Year for Financial Services (100 or more employees).
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes several of the world’s leading business awards programs including the prestigious American Business AwardsSM and International Business AwardsSM. The awards were presented during a gala banquet on Friday, February 24th at Caesars Palace in Las Vegas, Nevada. More than 650 participants [RJP1] from around the world attended.
More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016. Finalists were determined by the average scores provided by 77 judges worldwide. Entries were considered in 61 categories for customer service and contact center achievements. More than 75 members of several specialized judging committees determined the Gold, Silver, and Bronze Stevie Award placements from among the Finalists during final judging earlier this month.
“This recognition by the judges at the prestigious Stevie Awards is a terrific win for our dedicated customer service team,” said Deloress Wellman, Vice President of Customer Service at Allianz Global Assistance USA. “We realize that many companies in the financial services sector are strongly focused on customer service. To be named among the best of the best is a great reflection on the people who work so hard to help our customers every day,” said Wellman.
“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder and president of the Stevie Awards. “The growth of the program illustrates the importance of the functions highlighted – sales, business development, and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.”
Details about the Stevie Awards for Sales & Customer are available at www.StevieAwards.com/sales.
Allianz Global Assistance USA (AGA Service Company) is a leading consumer specialty insurance and assistance company. Our plans insure 25 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies. For more information about Allianz Travel Insurance plans, please visit allianztravelinsurance.com or Like us on Facebook at Facebook.com/AllianzTravelInsuranceUS.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
* Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on state of residence. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company.
“Stevie,” a registered trademark, “American Business Awards,” a service mark, and “International Business Awards,” a service mark, belong to Stevie Awards, Inc., which is a Non-Sponsor. “Allianz Travel Insurance” and “Allianz Global Assistance” are marks of AGA Service Company and/or Allianz Worldwide Partners. Marks not owned by AGA Service Company/Allianz Worldwide Partners are used without permission. Non-Sponsors do not sponsor or endorse AGA Service Company/Allianz Worldwide Partners or this advertisement, and AGA Service Company/Allianz Worldwide Partners does not sponsor or endorse any of the Non-Sponsors.