RICHMOND, VA, OCTOBER 24, 2017 — Allianz Global Assistance USA, a leading provider of travel insurance and travel assistance*, has been named Business Services/Insurance Partner of the Year at the 2017 Ensemble Travel Group Circle of Excellence Gala. The Gala was held during Ensemble Travel Group’s International Conference in Dallas.
“We’re thrilled to be recognized as Insurance Partner of the Year by Ensemble Travel Group,” said Richard Aquino, vice president of Sales at Allianz Global Assistance USA. “We have been a proud partner of Ensemble Travel Group since 1987 and we are very grateful that they have recognized the outstanding service and value that we bring to Ensemble, its member agencies and its customers.”
Partner awards were decided by input and voting from U.S. members of Ensemble Travel Group.
Members based their selections on three key performance areas: quality of customer service (timeliness and accuracy of communications and documentation, ease of the booking process, and overall problem solving), level of agency support (local sales rep, co-op funds, group support, marketing guidance, product training, and commitment to agency sales channel), and client satisfaction (product delivery, fulfillment of client expectations, and repeat bookings).
Allianz Global Assistance USA (AGA Service Company) is a leading consumer specialty insurance and assistance company. We provide insurance to 25 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies. For more information about Allianz Travel Insurance plans, please visit allianztravelinsurance.com or Like us on Facebook at Facebook.com/AllianzTravelInsuranceUS.
*Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on state of residence. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company.