Dec 27, 2018

Allianz Global Assistance Wins Six National Travel Industry Awards


RICHMOND, VA, OCTOBER 31, 2018 — Allianz Global Assistance USA, a leading distributor of travel protection products and services*, was honored with six 2018 Magellan Awards from Travel Weekly, the travel industry’s most influential national trade publication. In total Allianz Global Assistance has won 24 Magellan Awards, including 12 gold, over the last seven years.

The awards recognized the company’s innovative travel technology, including the AgentMaxOnline travel agent portal and the TravelSmart™ mobile app, and marketing campaign and advisor resources like the AgentSmart newsletter. These awards were garnered in the Agency and Travel Agent categories. In 2018 alone, Allianz Global Assistance has received 22 industry awards within the categories of best travel insurance company, customer service excellence, innovative marketing campaigns, and top employer.

AgentMax Online, which claimed a 2018 gold and silver award, has won eight Magellans over the last five consecutive years as a top travel insurance booking platform. AgentMax has been helping travel advisors offer and disseminate for more than a decade.  Recently upgraded features include a streamlined advisor onboarding experience, faster and more flexible online quotes, and enhanced sales tracking to ensure proper compensation. A new online storefront enables advisors’ clients to purchase travel insurance on their own through a link provided by the advisor, while still crediting the agency for the sale.

Earning a gold award, the TravelSmart** mobile app has won four Magellans to-date. The mobile app’s new, user-friendly design grants quicker access to essential travel information through a personalized home screen. Designed to be a global safety companion, TravelSmart offers a one-touch emergency call button, real-time flight status, and easier policy and claims management. The new Assistance Around Me map helps distressed travelers locate nearby emergency and medical services around the world.

Winning a 2018 gold and silver award, the “Become More” Marketing Campaign was developed by Allianz Global Assistance’s in-house creative team. This visually engaging campaign encourages travelers to become more inspired, more in touch, more enlightened, and more immersed through their travel experiences while knowing they are protected on their trip. A silver winner, Allianz Global Assistance’s AgentSmart monthly newsletter provides a digest of thought-provoking travel trends, training resources, and helpful sales and marketing tips for travel professionals to grow their businesses.

“Our innovative technology solutions and travel agent resources such as AgentMax are among the many reasons our travel advisor partners prefer to offer Allianz Travel Insurance,” said Joe Mason, Chief Marketing Officer, Americas, Allianz Partners. “We’re grateful to be recognized at the prestigious Magellan Awards. We remain dedicated to ensuring travel protection is both easy to use and invaluable to travel advisors and their clients.”

The Magellan Awards honor outstanding design, marketing and services in a broad range of travel industry segments including hospitality, travel destinations, cruise lines, online travel services, airlines and airports, travel agents and agencies, tour operators and ground transportation.

“Magellan winners are those in the industry who communicate travel’s promise, through words, images and design, in ways that ring true and stand out,” said Arnie Weissmann, editor in chief of Travel Weekly. “They create the environments and craft the messages that spark travelers’ imaginations.”



About Allianz Global Assistance USA

Allianz Global Assistance USA (AGA Service Company) is a leading consumer specialty insurance and assistance company with operation centers in 35 countries.  We serve 35 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies.

To learn more about Allianz Travel Insurance plans, please visit or Like us on Facebook at

*Terms, conditions, and exclusions apply to all plans.  Plans are available only to U.S. residents.  Not all plans are available in all jurisdictions.  For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy.  Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, or Nationwide Mutual Insurance Company and Affiliated Companies (One Nationwide Plaza, Columbus, OH 43215-2200), under Form Nos. SRTC 2000 and NSHTC 2500, each rated “A+” (Superior) by A.M. Best Co., depending on state of residence.  Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company.  The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company.  Non-insurance benefits/products are provided and serviced by AGA Service Company.

**Not all features are available everywhere and to everyone.  Some features require user-enabled services, e.g., cellular and/or data service, accurate GPS, etc.  TravelSmart App is not a replacement for emergency services, nor is it intended to be one.  Subject to change without notice.  Other terms, limitations, and conditions apply, please see TravelSmart App terms and conditions for additional information.