Dec 20, 2018

Allianz Worldwide Partners Changes Name to Allianz Partners

Henrico-based specialty insurance and assistance company’s rebranding focuses on global reputation of helping and protecting travelers


RICHMOND, VA, JULY 12, 2018 — Allianz Worldwide Partners, a leading provider of consumer travel and specialty insurance with its U.S. headquarters based in Henrico, Virginia, announced a name change today that simplifies the company name to Allianz Partners.

The new name focuses on the company’s reputation for providing award-winning customer service* and its competitive advantage of collaborating with international business partners to reimagine the future of assistance and protection. With a strong reputation for 24/7 caring assistance and its worldwide footprint, recognized by Allianz’s 2017 ranking among the world’s top 50 global brands by Interbrand, Allianz Partners has become synonymous with providing safe, secure, and enjoyable travel and assistance services worldwide.”

The company has been operating in the U.S. for nearly 35 years, where today it sells insurance coverage to more than 35 million people annually, primarily with its well-known Allianz Travel Insurance** and event ticket protection plans. While the new name is only being used in the Richmond area now, the company will continue to sell and service insurance policies under the Allianz Global Assistance brand until a later transition date. Its Henrico headquarters located in the Deep Run Office Park currently employs nearly 800 associates and is currently hiring for analysts and customer service representatives.

As the U.S. business unit of Allianz Partners under the global Allianz Group, Allianz Partners’ new name embodies the Allianz Group’s larger emphasis on leading technological innovation, creating exceptional customer experiences, and delivering increasingly more value to its partners and customers. It’s a response to meeting the demand for globally accessible, cutting-edge solutions for integrated assistance, insurance and services designed to increase customer satisfaction.

Meanwhile, the company’s mission remains unchanged as the caring experts that travel suppliers, agents and customers have come to rely on for their travel protection needs.

“Our partners and customers have come to trust and rely on the Allianz brand for all their protection needs,” said Mike Nelson, Global CEO of the Travel Line of Business. The name Allianz Partners better reflects the smart, innovative insurance products and assistance we provide anytime, anywhere. This is possible thanks to our talented associates who strive every day to put our customers’ needs first.”



Allianz Partners

Allianz Partners (AGA Service Company) is a leading consumer specialty insurance and assistance company.  We provide insurance to 35 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Partners offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies.

To learn more about Allianz Travel Insurance, please visit or Like us on Facebook at

*17 accolades awarded in the U.S. for excellence in Customer Service and for Best Travel Insurance Provider in 2017-18

**Terms, conditions, and exclusions apply to all plans.  Plans are available only to U.S. residents.  Not all plans are available in all jurisdictions.  For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy.  Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, or Nationwide Mutual Insurance Company and Affiliated Companies (One Nationwide Plaza, Columbus, OH 43215-2200), under Form Nos. SRTC 2000 and NSHTC 2500, each rated “A+” (Superior) by A.M. Best Co., depending on state of residence.  Allianz Partners, Allianz Global Assistance, and Allianz Travel Insurance are marks of AGA Service Company or its affiliates. AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company.  The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company.  Non-insurance benefits/products are provided and serviced by AGA Service Company.