RICHMOND, VA, NOVEMBER 5, 2019 — Allianz Partners has announced that Jeff Wright has joined the Henrico-based insurance company as Chief Financial Officer and that Jim O’Connor has joined as Head of Operations. Wright succeeds Diane Babson, who took an assignment with another Allianz Partners business unit, while O’Connor fills a new role helming the company’s expanding Operations Division.
Chief Financial Officer Jeff Wright has over 15 years of experience in the insurance industry. At Allianz Partners he is responsible for driving and implementing the financial business strategy for the Global Travel line of business and the US and Canadian business units. Prior to joining Allianz Partners, Jeff worked at Genworth Financial, where he was CFO of the US life insurance division, which had over $80 billion in assets and annual revenue of $4 billion. He also led a direct finance and actuarial team of 130 associates. His work history spans treasury, financial planning and analysis, rating agencies, reinsurance, and mergers and acquisitions. Jeff graduated from the University of Richmond with a Bachelor of Science in business administration and holds a MBA from the University of Maryland, College Park.
As Head of Operations, Jim O’Connor is responsible for the strategic planning and tactical execution of Operations initiatives that support business objectives. With over 20 years of experience in his field, he has led call centers, product innovations teams, and project management teams—all while investing in associate development to help them further their career goals. Jim is passionate about delivering quality experiences for associates and customers, and excels at developing highly engaged teams that drive results. Prior to joining Allianz Partners, Jim worked in the financial services industry, where he redesigned processes to improve customer experience and reduce complexity, cycle times and costs. Jim has a Bachelor’s degree in English from Virginia Commonwealth University.
“We’re thrilled to welcome Jeff and Jim to our talented leadership team. Their vast experience and impressive expertise in their respective areas will allow us to both better serve our customers and drive continued improvement in the financial fundamentals of our business,” said Mike Nelson, CEO of Global Travel Insurance at Allianz Partners. “Their well-timed addition furthers our goal of becoming more agile, innovative, and customer-focused in an increasingly competitive and rapidly-changing industry.”
About Allianz Partners
Allianz Partners (AGA Service Company) is a leading consumer specialty insurance* and assistance company with operation centers in 35 countries. In the United States, we serve 40 million customers annually and are best known for our Allianz Travel-branded travel protection plans. In addition to travel insurance, Allianz Partners offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies.
*Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Benefits and limits vary by plan. For a complete description of the coverage and benefit limits offered under your specific plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A‐" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. AGA Service Company d/b/a Allianz Global Assistance is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Global Assistance, TravelSmart, and AgentSmart are marks of AGA Service Company or its affiliates. The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Noninsurance benefits/products are provided and serviced by Allianz Global Assistance. All claims subject to policy terms, conditions, and exclusions.