May 28, 2019

Allianz Global Assistance Wins Two International Customer Service Excellence Awards

Allianz - aba-silver-stevie-web-19

 

RICHMOND, VA, MAY 28, 2019 — Allianz Global Assistance, a leading consumer specialty insurance company, has been recognized for its outstanding customer service in the 17th annual American Business Awards.  The company won a Silver Stevie Awards for Customer Service Department of the Year and a Bronze Stevie Award for Customer Service Team of the Year in the Insurance category. Over the past five years, Allianz Global Assistance has won 21 American Business Awards and Stevie Awards for customer service excellence.

The American Business Awards are the nation’s premier business awards program. Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 11.

More than 3,800 American Business Awards nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.  All organizations operating in the U.S.A. are eligible to submit nominations—public and private, for-profit and non-profit, large and small. 

“We are pleased to be recognized for the fifth year in a row by the American Business Awards for providing exceptional customer service levels in our industry,” said Jeff Rolander, Director of Claims and Assistance, Allianz Global Assistance.  “Our customer-focused approach to hiring and training talent, along with notable improvements in the speed and ease of using travel insurance is making a positive difference in our customers’ lives.”

“The nominations submitted to The 2019 American Business Awards were outstanding.  They illustrate the continued vibrancy of innovation and high level of achievement across the American economic landscape,” said Michael Gallagher, president and founder of the Stevie Awards.

Details about The American Business Awards and the list of 2019 winners are available at www.StevieAwards.com/ABA.   

 

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

 

Allianz Global Assistance USA

Allianz Global Assistance USA is a leading consumer specialty insurance and assistance company with operation centers in 35 countries. In the United States, Allianz Global Assistance USA (AGA Service Company) serves 40 million customers annually and is best known for its Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies.  

To learn more about Allianz Travel Insurance, please visit allianztravelinsurance.com or Like us on Facebook at Facebook.com/AllianzTravelInsuranceUS. 

 

**Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A‐" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. Allianz Travel Insurance products are distributed by Allianz Global Assistance, a brand of AGA Service Company or its affiliates.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Noninsurance benefits/products are provided and serviced by AGA Service Company.

“Stevie,” a registered trademark, “American Business Awards,” a service mark, and “International Business Awards,” a service mark, belong to Stevie Awards, Inc., which is a Non-Sponsor.  “Allianz Travel Insurance” and “Allianz Global Assistance” are marks of AGA Service Company and/or Allianz Worldwide Partners.  Marks not owned by AGA Service Company/Allianz Worldwide Partners are used without permission.  Non-Sponsors do not sponsor or endorse AGA Service Company/Allianz Worldwide Partners or this advertisement, and AGA Service Company/Allianz Worldwide Partners does not sponsor or endorse any of the Non-Sponsors.