Sep 23, 2020

Allianz Upgrades AgentMax Online Travel Insurance Booking Platform

New Notifications Feature Helps Travel Agents Keep Track of New Sales and Expiring Benefits

RICHMOND, VA, September 23, 2020 —Travel insurance and assistance company Allianz Partners has launched a new notification feature on its award-winning platform for travel advisors, AgentMax Online, which will help agents keep up to date on their clients’ travel insurance needs. Using AgentMax’s QuoteMax rapid quoting tool and its MaxMail email marketing function, travel advisors will now have faster access to the changing travel insurance requirements of their clients.

Designed to simplify travel advisors’ lives and boost their efficiency, a new notifications tab helps keep track of both new sales and expiring benefits, by providing alerts and offering a single location to access these updates. Now, whenever agents are logged into AgentMax Online, they’ll notice a blue Notifications tab at the top of any page they may be on.  A red dot with a notification counter will appear inside the tab when a client purchases a travel insurance product using MaxMail or QuoteMax, or when a client’s deadline to purchase a product in order to receive coverage for pre-existing medical conditions is nearing.

From the Notifications page, agents will notice three tabs:

  1. MaxMail: Advisors can access notification details as soon as a customer purchases travel protection from a quote that was sent through any of the MaxMail automated email tools in AgentMax Online.

  2. QuoteMax: Advisors are able to view updates when their customer purchases travel protection from a quote generated through their email or web version of QuoteMax.

  3. Benefit Alerts: For outstanding quotes with soon-to-expire pre-existing medical condition benefit eligibility, agents will receive a reminder—along with their customer’s contact info and the option to email them their original quote with a quick message.

“AgentMax allows travel advisors to spend more time creating memorable trips for their clients and less time tracking and managing travel insurance offers,” said Daniel Durazo, Director of Marketing and Communications Allianz Partners. “With the arrival of AgentMax Notifications, agents can stay on top of their clients travel insurance needs in order to provide the valuable protection that travelers deserve.”

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About Allianz Partners
Allianz Partners (AGA Service Company) is a leading consumer specialty insurance and assistance company with operation centers in 35 countries. In the United States, the company offers Allianz Travel-branded travel protection plans and served over 45 million customers last year. In addition to travel insurance, the company offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies.


**Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Benefits and limits vary by plan. For a complete description of the coverage and benefit limits offered under your specific plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A‐" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. AGA Service Company d/b/a Allianz Global Assistance is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Global Assistance, TravelSmart, and AgentSmart are marks of AGA Service Company or its affiliates.  The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Plans include insurance and assistance services. Noninsurance benefits/products are provided and serviced by Allianz Global Assistance. SmartBenefits proactive payments and “no receipts” payments available only on certain plans.  For plans that include proactive payments:  when you opt in and provide flight information, Allianz Global Assistance will monitor flights and send flight status and benefit alerts, including alerts about flight delays that qualify for automated travel delay payments.  Standard message/data rates apply to SMS alerts.  Automated claims and payment system availability is not guaranteed and is subject to our sole discretion.  All claims subject to policy terms, conditions, and exclusions.