May 15, 2017

Thought Leadership

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Read up on vital trends and industry best practices for travel insurance and event protection. We cover topics related to increasing your ancillary revenue, how insurance can meet consumers’ evolving needs, enhancing the customer experience with innovative methods, and more.


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Brian Major

Inside Allianz Global Assistance’s Virtual ER

After flying into Panama City, travel journalist Brian Major (pictured) was rushed to the hospital with a collapsed lung. More >

Mike Nelson CX

How Customer Friendly is Your Company?


Mike Nelson, CEO of the Americas, shares three ways to use the “voice of the customer” to improve critical customer touchpoints. More >

Amtrak baseball

Inspiring Traveler Confidence with Amtrak


Our in-house marketing agency created emotionally compelling ad campaigns for one of the most recognized U.S. travel brands. More >


Who Protects Travel More: Millennials or Boomers?

Our customers shared valuable insights on travel habits, top concerns, and which types of travelers are more likely to buy trip insurance. More >

Johnny Jet

Influencers Making Travel Protection an Easier Sell


From Johnny Jet to Pauline Frommer, we’re finding advocates enthusiastic about educating consumers on the benefits of trip protection. More >

Mom and Child

Leading Innovations in Customer Claims


Our claims process is now faster and more convenient with mobile filing, simpler forms, and direct deposit for payments in as soon as 48 hours. More >

Woman on Bridge

4 Reasons More Travelers Buy Travel Insurance


From consumer travel trends to terrorism, here's a look at major factors driving the increase in demand for travel protection. More >

Trail runner

Protecting Athletes in the World’s Toughest Races


We asked our insured athletes their top concerns for missing races and which registration fees they want to protect. More >

Hotels on the Beach

Lodging Revolution Uncovers New Revenue


Hotel travel insurance is a new ancillary revenue stream in the online booking path that helps protect your customers from the unexpected. More >

Terms, conditions and exclusions apply.
Insurance benefits underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on your state of residence.  Plan(s) only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company. Consumer may be responsible for charges incurred from outside vendors for assistance or concierge services. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or