Dec 12, 2017

TravelSmart™ App Redesigned: New Global Safety Features

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TravelSmart™ app users and protected travelers have a lot to be excited about in the completely redesigned user interface of our award-winning app. The new, user-friendly design grants quicker access to essential information and popular features. Users can easily configure a personalized travel dashboard on the home screen with upcoming trip details, real-time status for upcoming flights, and access to current insurance plans and claims.

Designed to be a global safety companion, TravelSmart’s prominent one-touch call button enables distressed travelers to reach local emergency services around the world. For emergency medical needs and travel safety issues, the enhanced Assistance Around Me feature uses geolocation to conveniently show locations and details for all nearby hospitals, health clinics, pharmacies, and police stations, along with the closest U.S. embassy.

New features in the TravelSmart™ app

  • A personalized home screen displays timely travel information for upcoming trips, flights, and current policies.

  • A home screen button enables one-touch calls to local police, ambulance, fire rescue services and the U.S. embassy in nearly every country in the world.

  • Manage policies, file a claim, and even select payment methods for claims, all within the app.

  • Assistance Around Me map includes all nearby emergency and medical facilities, along with turn-by-turn directions powered by integration with Apple Maps.

  • As you travel, geolocation provides current information on your destination country and updates your home screen with beautiful background images to reflect the locale.

  • Check out these new, exciting features in a short video.

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Further enhancements planned for next year will provide consumers with additional global traveler protection and assistance tools integrated with geolocation-based travel safety information. This puts essential digital tools in the hands of travelers, giving them the confidence to travel abroad wherever their curiosity takes them. Travel Weekly recently recognized our TravelSmart™ app with two Gold Magellan Awards.

Quickly Get Emergency Medical Care

TravelSmart™ puts critical safety and emergency medical response tools at the fingertips of travelers. The app makes it easy to find the closest trusted healthcare providers reviewed by Allianz. Using the geo-aware database and map of nearly 2,000 hospitals we’ve pre-evaluated in 130 countries, travelers can quickly find an appropriate medical facility nearby.

The app also translates common terms for first aid into up to 18 languages to enable Americans to communicate with first responders abroad. Customers can call Allianz Global Assistance’s medical assistance or customer service from a connected smartphone anywhere in the world via the TravelSmart™ hotline button on the app’s home screen.

Download the TravelSmart™ app now for  iPhone or  Android.

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Terms, conditions and exclusions apply.
Insurance benefits underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on your state of residence.  Plan(s) only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company.  AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company. Consumer may be responsible for charges incurred from outside vendors for assistance or concierge services. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or

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