RICHMOND, Va., September 28, 2026 – A new survey from travel insurance provider Allianz Partners found that a significant majority of US consumers say they are more likely now to purchase travel insurance to protect their trips, compared to trips in the past.  The survey of 1,000 travelers who have purchased travel insurance, found that 78% were more likely to purchase travel insurance now compared with trips in the past few years. When asked why they feel more likely to purchase travel insurance, 45% cited current higher trip costs, 44% said that travel seems more prone to disruption (e.g. delays, cancellations), 34% said the world feels more uncertain overall, and 33% noted a previous, positive experience with travel insurance.

The survey also found that consumers prefer booking trips with travel suppliers that offer travel insurance. When asked about their travel supplier, 90% of those surveyed said that they would book again with the same travel supplier that offered travel insurance for their trip, 70% said that the availability of travel insurance influences their choice of a booking channel or supplier a great deal or quite a bit, and 82% prefer booking with suppliers that offer built in travel protection options.

Other findings from the survey indicated that nearly 9 in 10 (88%) agreed that travel insurance gives them peace of mind when they travel and 76% agreed that travel insurance is a good value for the price, with 88% noting that they had a positive experience purchasing travel insurance and 90% saying the purchase process went smoothly. Of the travelers surveyed, 85% felt confident they knew what they were buying. When asked how satisfied they were with the last trip they bought travel insurance for, 92% said they were very or somewhat satisfied.

Asked about their travel insurance claims process, of the 45% of respondents who had made a claim or contacted customer assistance, 89% rated their claim experience positively, 85% said it was easy to get help or file a claim, 85% said the outcome felt fair and 84% said the process was handled quickly enough, and importantly, 80% said the experience increased their trust in the company that sold the insurance. Most notably, 83% of those surveyed said the experience increased their trust in the travel supplier that sold them their trip.

“Our new survey finds that American travelers value travel insurance protection and have had an overwhelmingly positive experience using it,” said Daniel Durazo, Director of External Communications at Allianz Partners USA.  “For travel suppliers, the survey found that consumers prefer to book their trips with suppliers that offer travel protection, making the case that travel insurance can increase repeat business and customer loyalty.”

Methodology

Allianz Partners surveyed 1,000 US consumers who have traveled and who have purchased travel insurance in the past, in an online survey that was conducted from August 26 to August 31, 2026.

In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Partners Insurance Agency in Arkansas, California (License # 0B01400) and Hawaii. Allianz Partners is part of the Allianz Partners Group. Allianz Partners Group is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, Allianz Partners Group’s 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world. 

**For Allianz Partners products offered and sold in the U.S.: Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Availability of coverage, including the epidemic-related benefits and covered reasons described here, varies by product and by state. Products may not include all benefits or covered reasons described here. All benefits are subject to maximum limits of liability, which may in some cases be subject to sub limits and daily maximums. Benefits and limits vary by plan. For a complete description of the coverage and benefit limits offered under your specific plan, carefully review your plan's Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101–C series or 101–P series, depending on state of residence. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Except as otherwise specified, Allianz Partners is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Partners is a mark of AGA Service Company or its affiliates. The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Partners and Jefferson Insurance Company. Plans include insurance and assistance services. Noninsurance benefits/products are provided and serviced by Allianz Partners.