Allianz Customer Survey Finds 90% Likely to Purchase Travel Insurance for Next Trip

U.S., Europe and Caribbean are Top Summer Destinations for Allianz Customers

Richmond, Virginia, May 17, 2022 A new survey ofAllianz Partners USA customers finds that travel insurance is high on their packing list as 90% say they are likely to purchase travel insurance for their next trip. The survey also found that most Allianz customers plan to travel in the near future with summer trips planned to U.S., European and Caribbean destinations.  Cruise will rebound significantly as almost a fifth of Allianz customers are planning cruises while just one in ten will take road trips. COVID outbreaks and the impact of inflation are the top concerns of Allianz Travel Insurance customers. The survey results included the opinions of a random sample of more than 2,000 Allianz customers. 

Sentiment on Travel Insurance

Travel insurance continues to be an important consideration for travelers, with 90% of survey* respondents reporting they were ‘extremely or somewhat likely’ to purchase trip protection when booking their next trip.

Top Summer Travel Concerns

When asked about summer travel concerns, the top two cited by respondents were “another COVID spike causing travel issues/delays” (37%) and “testing positive for COVID before or during my trip” (24%). Other concerns include “more expensive food and entertainment” (7%) and “higher fuel prices” (6%). 

When + Where Customers Will Travel Next

Allianz customers remained bullish on travel, with 60% saying they will travel in the next one to four months, and 21% saying they will take a trip in the next month. Summer travelers are primarily electing for domestic destinations with 46% traveling within the continental US, and European getaways taking 27% of customers across the pond. Mexico, Caribbean and Hawaii account for 16% of customers’ planned summer trips and 5% are headed to Canada, a review of customers found.

How Customers Will Travel

To take these summer trips, air travel continues to be the favored mode of transportation with 61% of respondents flying to their destinations. Cruising made gains compared to last year – with 18% of customers answering it would be their primary mode of transportation, up from asimilar survey in 2021 that noted only 11% of respondents were opting to sail. Despite the launch of the typical road trip season, driving accounted for only 11% of 2022 summer travel plans.

Top Summer Trip Activities

Polling customers on what they are choosing to do on their summer trips, the survey revealed that 44% plan to go to the theater or attend a show as the favored activity on summer travel itineraries, followed by a concert or music festival (19%). Fifteen percent of respondents said they were going to a health-focused retreat/event or visiting a theme park, 13% will attend a sporting event, 12% a wedding and 9% a conference.

“Our customers tell us that they’re eager to travel this summer and explore the destinations that they’ve waited so long to visit,” said Daniel Durazo, director of external communications at Allianz Partners USA. “But they’re also taking precautions to protect their travel investment against unforeseen covered circumstances that may derail their trip. While COVID continues to be a top concern, travel insurance can provide coverage for covered epidemic illnesses, medical emergencies and individually-ordered mandatory quarantines, as well as other unexpected covered cancellations, trip interruptions, travel delays and baggage issues.”

In March 2021, Allianz Partners announced enhancements** to many of its travel insurance products in most states through an Epidemic Coverage Endorsement. Products that include this endorsement may provide coverage to customers who become ill with COVID-19 or a future epidemic, are individually ordered to quarantine, or are denied boarding due to a suspected illness. These products may also cover emergency medical care and transportation or provide reimbursement for change fees and loyalty points deposit fees if the customer becomes ill with an epidemic disease. Availability of the Epidemic Coverage Endorsement, and specific covered reasons under that endorsement, varies by product and by state. See your plan for details.

Allianz Partners offers travel insurance through most major U.S. airlines, leading travel agents, online travel agencies, hotel companies, cruise lines and directly to consumers. For more information on Allianz and available travel policies, please visit dummy

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*Methodology: This press release examines results from an Allianz Partners survey of a random sample of 2,621 customers who purchased a policy through a travel advisor or other retail distribution partner between late March and mid-April 2022. The survey ran from April 25, 2022 to May 5, 2022, and asked questions about purchasing behavior and summer travel plans. A trip was defined as at least two nights away at a destination 100 miles or more from home.



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About Allianz Partners
In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Global Assistance Insurance Agency in California (License # 0B01400) and Massachusetts. Allianz Partners USA is part of the Allianz Partners group. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, our 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world. 

** While the new Epidemic Coverage Endorsement adds certain covered reasons that apply to specific epidemic-related situations, products otherwise generally do not cover claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories, or fear of travel, and coverage can vary by state. Please see our Coverage Alert for information about other temporary accommodations that may be available.  Benefits for quarantines only apply when an eligible traveler is specifically named and individually ordered to quarantine by order or official directive of a government, public regulatory authority, or the captain of a commercial vessel on which that eligible traveler is booked to travel during the covered trip, based on that eligible traveler’s exposure to COVID-19. The benefit does not cover travel restrictions (whether or not they are referred to as “quarantine”) that apply generally or broadly (a) to some segment or all of a population, geographical area, building, or vessel (including without limitation shelter-in-place, stay-at-home, safer-at-home, or other similar restriction), or (b) based on to, from, or through where the person is traveling. Coverage may not cover the full cost of your quarantine and is subject to applicable benefit limits. See your plan for details.

For Allianz Partners USA products offered and sold in the U.S.: Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Availability of Epidemic Coverage Endorsement, including specific benefits and covered reasons described here, varies by product and by state. Products may not include all benefits or covered reasons described here. All benefits are subject to maximum limits of liability, which may in some cases be subject to sublimits and daily maximums. Benefits and limits vary by plan. For a complete description of the coverage and benefit limits offered under your specific plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Except as otherwise specified, AGA Service Company d/b/a Allianz Global Assistance is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Global Assistance, TravelSmart, and AgentSmart are marks of AGA Service Company or its affiliates. The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Plans include insurance and assistance services. Noninsurance benefits/products are provided and serviced by Allianz Global Assistance. SmartBenefits proactive payments and “no receipts” payments available only on certain plans. For plans that include proactive payments: when you opt in and provide flight information, Allianz Global Assistance will monitor flights and send flight status and benefit alerts, including alerts about flight delays that qualify for automated travel delay payments. Standard message/data rates apply to SMS alerts. Automated claims and payment system availability is not guaranteed and is subject to our sole discretion. All claims subject to policy terms, conditions, and exclusions.